This Terms of Use agreement was last updated: July 29th, 2019. This Privacy Policy agreement is effective as of: September 28th, 2017
NX Assistant Ltd. ("NX Assistant") values your privacy. In this Privacy Policy ("Policy"), we describe the information that we collect about you when you visit our website, www.nxassistant.com (the "Website") and use the services available on the Website ("Services"), and how we use and disclose that information. If you have any questions or comments about the Privacy Policy, please contact us at contact@nxassistant.com. This Policy is incorporated into and is subject to the NX Assistant Terms of Use, which can be accessed at www.nxassistant.com/terms. Your use of the Website and/or Services and any personal information you provide on the Website remains subject to the terms of the Policy and NX Assistant’s Terms of Use.
"Personal information" is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc.
We collect personal information from Service Professionals offering their products and services. This information is partially or completely accessible to all visitors using NX Assistant's website or mobile application, either directly or by submitting a request for a service. Service Professionals and customers are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information.
Consumers: During the Account registration process and during your usage of NX Assistant's website or application, we will collect information such as your name, postal code, telephone, email address and other personal information. You also may provide us with your mailing address, and demographic information (e.g., gender, age, education, race or ethnic origin, and other information relevant to user surveys and/or offers).
Service Professionals: If you are a Service Professional and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address.
Background Verification: The Service Professional acknowledges that as part of the on-boarding process, the Company or an entity/agency appointed or nominated by the Company ("Verifier"), may undertake background verification checks of the Service Professional in order to authenticate inter alia the genuineness and competency of the Service Professional.
NX Assistant reserves the right to record the conversations between service professionals and consumers facilitated by NX Assistant through the messaging/chat mechanism on the platform or the calls made through the virtual numbers provided to safeguard the privacy of consumers and service professionals.
You may log into our Website through your Facebook account. If you do so, you must enter the email address and password that you use for your Facebook account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account).
We and our third party service providers, which include ad networks, use cookies, web beacons, and other tracking technologies to collect information about your use of our Website and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use.
Cookies: We and our third-party service providers collect information from you by using cookies. A cookie is a small file stored on user's computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website.
Disabling Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Website because it may not function properly if the ability to accept cookies is disabled.
We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons:
We may offer a free electronic newsletter to users. We will gather the email addresses of users who sign up for NX Assistant for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters during the registration process, by following the link provided in each newsletter or by changing their preferences in their Profile Settings page.
Our Website users can voluntarily choose to electronically forward a link, page, or document to someone else by clicking "send to a friend." The information is not used for any other purpose.
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues, Services, and/or the Website.
We may conduct user surveys from time to time to better target our content to our Website users. We will not share individual responses from these surveys with any third party.
We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. NX Assistant may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete.
We may share the information that we collect about you, including your personal information, as follows:
We may disclose your information including Personal Information if: (i) NX Assistant reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirement of any governmental authority, (ii) disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) reasonably necessary to enforce this Privacy Policy, our Terms of Use etc.
We may contract with various third parties for the provision and maintenance of the Website, Services and our business operations, and NX Assistant may need to share your personal information and data generated by cookies and aggregate information with these vendors and service agencies.
If you are a Service Professional, the information that you post (other than your payment information) is available to other users of our Website and our Services. If you are a consumer, name, and location, as well as the details of your request, are available to all visitors to our Website.
In the event that NX Assistant undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of NX Assistant's assets, NX Assistant hereby reserves the right to transfer the information we have collected from the users of the Website and/or Services to such Successor.
The Website may contain links to other websites or resources over which NX Assistant does not have any control. Such links do not constitute an endorsement by NX Assistant of those external websites. You acknowledge that NX Assistant is providing these links to you only as a convenience, and further agree that NX Assistant is not responsible for the content of such external websites.
You can review, correct and delete your personal information by logging into the Website and navigating to your preferences page in "Edit Profile." You must promptly update your personal information if it changes or is inaccurate. Upon your request we will close your Account and remove your personal information from view as soon as reasonably possible based on your Account activity and in accordance with applicable law.
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests.
We participate in third party ad networks that may display advertisements on other websites based on your visits to our Site as well as other websites. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons and other technologies governed by each third party's specific privacy policy, and not by NX Assistant's Policy.
YOUR PASSWORD IS THE KEY TO YOUR ACCOUNT. IF YOUR PASSWORD HAS BEEN COMPROMISED FOR ANY REASON, YOU MUST IMMEDIATELY NOTIFY NX ASSISTANT TO CHANGE YOUR PASSWORD.
We invite you to post content on our Website, including your comments, feedback, pictures, and any other information that you would like to be available on our Website. If you post content to our Website, all of the information that you post will be available to all visitors to our Website.
THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. NX ASSISTANT MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. NX ASSISTANT WILL POST ITS UPDATED POLICY ON THE WEBSITE ON THIS PAGE. YOUR CONTINUED USE OF THIS WEBSITE AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.